No monthly fee for the first 30 days. Pay only for completed reactivations.
See pilot terms →MANAGED PATIENT REACTIVATION
Skriber identifies overdue patients in your EHR, runs clinic-approved outreach, and verifies who actually returns. Your team handles care. We handle the reactivation work.
Managed reactivationBack to care · August
RESEARCH-BACKED OUTREACH
Independent randomized studies support targeted digital outreach, simple scheduling paths, and short multi-touch sequences.
Review the supporting studies →versus 11.6% without the digital message
American Journal of Ophthalmology · 2024versus 9.5% without outreach
JAMA Network Open · 2022versus 67.8% with no reminder
Cochrane Review · 2013Independent study results vary by population and setting. They inform Reactivate’s design but are not guarantees of Skriber or clinic performance.
THE PATIENT EXPERIENCE
Skriber sends approved, clinic-branded outreach and gives each patient a direct path to the right appointment—without adding another inbox for your staff.
Cedar Valley MedicalText Message · SMS
Hi Jordan—this is Cedar Valley Medical. Our records show it may be time for your annual wellness visit.
Choose a time that works for you:
Schedule my visitQuestions? Reply here. Reply STOP to opt out.
Text message
↑Cedar Valley MedicalSecure online scheduling
×Choose a convenient appointment time.
Appointment selectedTuesday, September 15 at 10:30 AM
Illustrative patient experience. Message language and scheduling options are configured and approved by each clinic before launch.
PATIENT-LEVEL ATTRIBUTION
The EHR is the source of truth. Each candidate receives a clear outcome and exclusion reason before the monthly invoice is prepared.
SIMPLE, OUTCOME-ALIGNED PRICING
The first month removes the fixed-fee risk. After that, a small service fee supports ongoing operations while the majority of pricing remains tied to completed visits.
$40 per qualifying reactivated patient
$20 per qualifying reactivated patient
Month-to-month · 30 days’ cancellation notice
WHAT COUNTS
No charge for cancellations, no-shows, pre-existing appointments, reschedules, duplicates, or previously billed patients.
GUIDED ONBOARDING · CONTROLLED LAUNCH
Start with business information only. Before any patient outreach, Skriber guides the agreements, minimum-necessary access, campaign design, testing, and written approval.
Agree on eligible patients, exclusions, visit types, locations, and capacity.
NO PATIENT DATA IN THE PUBLIC FORMComplete the BAA, create a named least-privilege EHR seat, and run a synthetic test.
NO SHARED CREDENTIALS OR CLINICAL WRITESConfirm the cohort, messages, scheduling path, escalation owners, and go-live date.
WRITTEN CLINIC APPROVAL REQUIREDPatient data stays behind the readiness gate.Live work begins only after the BAA, access scope, consent rules, security review, and clinic approval are complete.
COMMON QUESTIONS
The pilot begins only after the clinic approves the cohort, messages, scheduling path, consent rules, and escalation owners.
On the date the first approved live outreach is sent—not when the agreement is signed or while technical onboarding is still underway.
A unique patient in an approved campaign who had no qualifying appointment already scheduled, books within 30 days, completes an approved visit with a provider within 60 days, and has never previously been billed by Reactivate.
No. A performance fee is created only after the qualifying visit is marked completed and verified in the EHR.
A dedicated, least-privilege seat and only the minimum fields required to identify the approved cohort, apply exclusions, and verify completed visits.
Skriber handles routine administrative routing. Clinical, billing, insurance, and complex scheduling questions are handed to the clinic team.
START WITH PROOF
We’ll review data readiness, agree on a qualifying visit, and prepare the campaign boundaries before anything is sent.
